Contact

If you have any questions, or would like to meet us or become a client, please contact our banking advisers who will be happy to respond according to your individual requirements.

 
Luxembourg
14 Boulevard Royal L-2449 Luxembourg
 
Monday to Friday
8.30 am to 5 pm

Contact

If you have any questions, or would like to meet us or become a client, please contact our banking advisers who will be happy to respond according to your individual requirements.

 
Brussels
Chaussée de La Hulpe, 120 – 1000 Brussels
Ghent
Rijvisschestraat 124 – 9052 Ghent
 
Monday to Friday
8.30 am to 4.30 pm

Now that the May holidays are over, it is time to get ready for your summer break. But what precautions should you take before you leave? Here are some tips to help you travel with peace of mind.

Set a new, temporary monthly credit limit

The maximum monthly limit on your credit card is decided with your banking adviser when you first sign up for the card. However, it is possible to increase it on a temporary basis when you go on holiday. All you have to do is contact your banking adviser.

Find out about insurance linked to your card

Your credit card gives access to a range of insurance cover for different situations, depending on your card type. These may include cancellation or interruption of your trip, baggage delay or theft, travel assistance, flight delay, extension of your stay, excess cover on car hire, and more. To take advantage of these benefits, you must use your card to pay for your holiday. To avoid duplicate costs, before purchasing extra insurance from your travel agent, it is better to ask your banking adviser about the insurance and protection thresholds linked to your card.

 Discover our range of credit cards

Act quickly if your card is lost or stolen

If, despite your precautions, your card is lost or stolen, you must block it immediately by calling: Six Payment Solutions on (+352) 49 10 10 (available 24/7). You must also report the loss or theft to the local police.

Read your account statements carefully

Check your account transactions regularly to make sure there are no unauthorised purchases. Use remote banking services to ensure that you have constant access to your accounts from any location. Whether you are at home, on holiday or on the move, you can always access your accounts and the financial information that you wish to follow. With the BL Mobile Banking app, your Bank is available 24/7 for all your everyday transactions.

 Would you like to use the BL Mobile Banking to manage your accounts? Follow the steps to download the app, or contact your adviser

Subscribe to
the monthly
newsletter